CPQ Solutions

We can help you focus on the key aspects before starting a project by understanding the benefits, the software market, best practices, and technology considerations. ArticulateIT can help your company define and mature product and pricing processes to ensure significant value. By partnering with many leading vendors, we can provide the best solution tailored to your unique goals. We offer:

  • CPQ Strategy
  • End to End Digital Solutions
  • Generation Two Sales Excellence
CPQ Roadmap
  • We start with your business objectives
  • Together we co-create a step-by-step roadmap
  • Clarity on process and next steps
Digitalization of your Product Configuration
  • Intelligent product selection and suggestions
  • Provide a faster time to quote so sales can focus on what matters
  • Uniform way of working
  • Streamline the approvals process
  • Provide data transparency and enable analytics
Pricing Excellence
  • Define and improve price architecture
  • Price guidance and intelligent suggestions
  • Increase in sales
  • Higher margin on deals
  • Higher lead conversion rates

CRM Solutions

We have a full project team of highly specialized CRM and Salesforce Developers that can drive your projects end-to-end or provide staff augmentation. For Salesforce, we have experts in the following areas:

  • Salesforce CRM
  • Salesforce Service Cloud
  • Salesforce Revenue Cloud
  • Salesforce Financial Service Cloud
  • Salesforce Vlocity
  • MuleSoft Integrations
  • Salesforce Experience/Community Cloud
  • Salesforce Einstein Analytics

Our Salesforce practice is well certified and has expertise from the leading consulting firms. ArticulateIT also holds partnerships with major vendor firms and can help guide you to ensure your specific delivery can be met with world class expertise.

Packaged software implementation services
  • Sales Cloud – Process automation, Lead-to-Cash, Pipeline & Forecasting management, Territory management, Partner & Channel management, Predictive Analytics, Workflow Management, Social Media Integration, Files Sync and Share, Reports & Dashboards
  • Service Cloud – Multichannel (email, phone, live chat, messaging etc.) enabled contact centre transformation, Agent Workspace, Automation & Workflow, Omni-Channel Routing, Case, Incident & Knowledge management, Self-Service Portals and Communities, Telephony & Voice Integration, Console Productivity Enhancements
  • Experience Cloud – Branding and Customisation with Experience Builder, Third-Party Apps, Personalisation and Audiences, Business Integration, E-commerce Integration, Partner Relationship Management, Content Management, Customer Service
Tailor-made solution implementation services
  • App Cloud & Platform – Custom-built apps, modules and functionality to extend and/or supplement standard packaged solution and build with multi-tenancy at it cores. Leveraging the AppExchange products, Process & Sync data with HEROKU
  • Integration – Design and implement interfaces to enable end-to-end integrated solutions across the landscape. Connecting apps, people, and customers for powerful engagement across the business
  • Data Migration – Identifying the Business, Technical requirements/strategies for data migration and understand the most effective practices for organising, migrating the data
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Project Management

Our high-performance PMO can lead your greatest challenges to success through Project, Programme and Change management.

We ensure sustainability in the way we implement your goals and steer towards long-term results. We make sure the way we work is efficient, with the help of your own set of practices or the ones we bring with us.

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Best Practices
Our great understanding and use of established best practices will ensure success
Project Rescue
Our experienced and certified consultant scan help you set the course right for a project that has derailed.
Change Management:
Change Management for the people side of changes, ensuring ROI for projects, by minimizing Speed of adoption and maximizing End-state utilization and Proficiency.
Pricing Excellence
  • Project Governance
  • Project Support
  • Project & Programme Management
PMO Value
  • Increased Effectiveness
  • Increase in Satisfied Customers
  • Increased Productivity
  • Reduced Failure Rate
Agile Transformation
  • Project Governance
  • Project Support
  • Project & Programme Management

IT Management

We offer the supporting skills and services to ensure end to end delivery. Through IT Management, Articulate IT helps secure that your IT selection, utilization, implementation, integration, and maintenance are defined by and follow the best practices, policies, and procedures throughout the process. Our IT Management provides you with the confidence to know that IT solutions you deploy make a significant and valuable difference to your organization. Our services cover many technical areas.

    Areas of Expertise
    • We offer our expertise in IT Management in multiple areas such as: Integration, Frontend Web, and Backend Engineering.
    Technical Expertise
    • Azure
    • MuleSoft
    • Jitterbit
    • Dell Boomi
    • IBM Mainframe
    • Point to Point API
    • And many more..
    Platforms
    • Salesforce CRM, CPQ, and Clouds
    • PROS
    • MuleSoft
    • Dynamics 365
    • IBM Mainframe
    • And many more..
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    Advisory Solutions

    At Articulate IT we start with the operational goals and overall strategy of your organization, identify and treat pain points as symptoms of the existing organization and system architecture. Together we create a comprehensive roadmap to achieve Operational Excellence in your organization. We will help you get started - in the beginning, great results can usually be achieved with relatively small changes.

    Why we offer Advisory Solutions

    • Help our clients on the journey from start to finish
    • Bridge the gap between IT and Business
    • Experience from Enterprise Clients in Nordic and Global Rollouts
    IT Strategy and Enterprise Architecture
    • IT Strategy and Intelligent Operating Model
    • Cloud Strategy
    • IT Workforce Strategy
    • IT Sourcing and Vendor Selection
    • IT/Digital Transformation Office
    Process Alignment and Optimization
    • Business
    • Financial
    • Sales & Pricing
    • IT
    • Development
    Compliance
    • IT Certifications & Regulatory
    • Finance & Accounting
    • Assessments, Projects, and Audit Preparation
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    Compliance

    ArticulateIT consultants have expert skills and decades of experience of working with compliance within IT and Finance in regulated industries such as Telecom, Medical and Bank. We do everything from larger compliance projects for enterprises to smaller assessments and education. If you have a concern or problem and would like advice, do not hesitate to contact us.

    We offer compliance advisory on

    • IT Certifications & Regulatory
    • Finance & Accounting
    • Assessments, Projects, Audit preparation